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Submitted on
August 13
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Artists Beware + A Chargeback Fraud

Wed Aug 13, 2014, 1:52 PM
Hello Lovely people,

Today, I stumbled upon several journals by members who all got scammed by one person. Pixlett / ToxicMutagen (who deactivated their accounts today) scammed more than 3,000 USD from more than 20 artists by filling chargebacks just after a while from paying for adopts or commissions. And apparently, they can do the same with points too.


image from witchpaws

I can't really do anything but to share this with you in hope you won't get scammed by this person.

Here are some journals written about this issue:
Pixlett strikes again.I didn't realize exactly how much art I had sold to Pixlett / ToxicMutagen and she filed another $2,000+ against me just now. /:

Oh my gosh, I am SO done. Fml. My patience has been tried and tested, but I'm at a loss.
This totals THOUSANDS OF DOLLARS that Pixlett has robbed from me.
It's beyond stressful and I seriously can't afford this right now. I honestly don't think anyone could.
The following people have also been chargebacked by Pixlett as of today, August 13:
YupPup
Fenny-Fang
spacecritter
Torotix
Kavaro
BunnyVirus
Ponacho
  WARNING - Please readIf you take commissions or make adopts please do not let the users Pixlett or ToxicMutagen buy from you. They will pay after a few days, BUT they will issue a credit card chargeback on the purchase. (They "share" a Paypal name/email, so I am suspicious that it is just the same person who moved accounts)
I'm now in the negatives in Paypal due to the chargebacks, and sadly Paypal does NOT cover digital goods (including art) so I won't be getting this money back.
They are doing this to other users/my dA friends as well.
Here's just 3 of the chargebacks they sent me to show as proof. (They have spent thousands on my art, their paypal email is jacobredarcanine@gmail.com)

As you can see, I tried to provide evidence for one of them (still have many to go through)
Anyways, as this is a clear breach of my Terms of Service, I'm reclaiming ALL of their Sushi Dogs + an adopt that they purchased made by myself and ka
  Everyone refunded! ETSY SCAM ALERTWarning - Smiley Eyes Warning - Smiley Eyes  THIS IS A WARNING FOR EVERYONE WHO SELLS THEIR OWN ART OR GOODS! Although the scam took place through Etsy anyone can be a target! Warning - Smiley Eyes Warning - Smiley Eyes 
LATEST UPDATE:
And probably the last because there's great news! EVERYONE who got scammed is getting their money refunded! I didn't get a personal email but I checked my account and yes, it looks like I get the remaining $160 back as well INCLUDING the chargeback costs PayPal charged me. :D 
Although it'll take time to get over this terrible dilemma and build trust again, especially for the artists who almost lost a grand deal of money and need it badly and might still be dealing with the aftereffects, this is certainly a victory to be celebrated at the moment! If it were

  SCAMMER PIXLETT SPREAD LIKE WILDFIREEdit: ToxicMutagen has deactivate their account, I hope we find more information and get this person. She will probably make another DA account or in other websites, please be careful!
Edit:
 If you take commissions or make adopts please do not let the users Pixlett or ToxicMutagen buy from you. They will pay after a few days, BUT they will issue a credit card chargeback on the purchase. (They "share" a Paypal name/email, so I am suspicious that it is just the same person who moved accounts)

An artist was scammed for thousands of dollars by a user named Pixlett / ToxicMutagen. Pixlett has since deactivated her account.
She has scammed more artist at this point, probably over 20 artist, including me! There has been so many journals and people suffering because of this person!
Here are some journals
http://witchpaws.deviantart.com/journal/Pixlett-strikes-again-475233681
http://ponacho.deviantart.com/journal/NNOOOOOOO-IT-HAPPENED-pixlett-475245110
http://
<da:thumb id="475247449"/>  IF YOU HAVE BEEN SCAMMED BY PIXLETT READ BELOW[EDIT: 8-14-14] Forgive me guys as I'm getting swamped with comments about this situation. Since the original posting, we have learned that:
1) Pixlett/Toxic is a minor.
2) That if prosecuted, the parents will be held accountable, not the child.
3) At most, if convicted, she faces being marked as 'delinquent', and subsequently placed on probation unless she is tried as an adult, in which case, she would then be charged with theft/fraud, and face 3 years or more years in prison.
4) We have found who we believe to be identified as the suspect theif. From here, we should be able to file something [not sure what yet] against her/them in court.
:iconwitchpaws: and I are doing our best to dig up what we can about legal proceedings to have her delt with. Having her under 18 makes this extremely difficult to deal with legally, and also, each state has their own laws so I have to look at laws much different than my own. (which again, makes this hard)
I will update when we figure things out furt



And your points aren't safe:
.:WTF?!!? Again another problem DA?!?!Alright.
DA is again acting like a bitch.
So, it's again about the suspicious refunds that my sister have received for some commissions via the commission widget(previously talked about this here: ).
A moderator have replied to her ticket that she had sent yesterday about that.
The admin have explained that the points used for the commission was fraudulent and that the commissioner hadn't the right to use these points and blah blah blah...
You can read the whole reply here that she have received:
-----------------------------------
"Hello Makojupiter,

Thank you for contacting deviantART Customer Care. I am sorry for the inconvenience. The points used for that order were fraudulently purchased and spread throughout the community. As they were not that deviants to spend, the points used, including that commission purchase, needed to be pulled because of that. Sadly, there were a number of deviants affected by the stolen points.







This is a great journal on how to prevent these chargebacks. Check it out:




Feel free to spread this around.






Artists-Beware: check it out!


Artists Beware is a really helpful blog that might help you avoid getting scammed by people like 
 Pixlett / ToxicMutagen. They have a list of people who have scammed artists before. But understand that not all of those artists listed still scam. It would be better to see and judge the evidence provided against them carefully by yourself and probably talk to them about it to know their story.





Be careful, people!


Add a Comment:
 
:iconkfour9:
KFour9 Featured By Owner Oct 17, 2014  Hobbyist
what proof do i need to get my money back?
someone commission a picture from me but now after a month she demand a chargeback
i already contact her and she will clear the problem but just incase she's lying so i can give the proof to paypal
is screencap from conversation enough for proof?? now my balance is negative T___T
pls answer this & thx in advance
Reply
:iconnouraii:
nouraii Featured By Owner Oct 17, 2014  Hobbyist Artist
I have no idea. :/ You can ask Paypal, but they're almost always on the buyer's side.
Reply
:iconkfour9:
KFour9 Featured By Owner Oct 17, 2014  Hobbyist
ah damn, on my cases right now we already have 3 artist including me who got chargeback
i'm afraid this gonna be like pixlett again :/
Reply
:iconnouraii:
nouraii Featured By Owner Oct 17, 2014  Hobbyist Artist
By the same person? Talk to them and all of you contact Paypal and try to explain your side.

Sorry this happened to you!
Reply
:iconkfour9:
KFour9 Featured By Owner Oct 17, 2014  Hobbyist
yes by the same person
if she didn't clear this problem i will spread the words on da
Reply
:iconnouraii:
nouraii Featured By Owner Aug 15, 2014  Hobbyist Artist
Yay :iconlawooplz: Congratz! 
Reply
:iconcogetta:
Cogetta Featured By Owner Aug 15, 2014
congrats on the win :D
Reply
:iconroadzero:
RoadZero Featured By Owner Edited Aug 15, 2014  Hobbyist Traditional Artist
I've seen kids doing idiotic things with online currencies, but they were of age 8-12. Not realising that the revenge will come is not appropriate for a mentally healthy 15 y.o. I wonder if their parents are...I don't know... Over-abusive? Or reverse? Maybe that's some vip person lol? Maybe she wants her parents to get into trouble or debt?
Who in their sane mind can do something this huge yet this stupidly catch-able?
I really hope this person is just super stupid due to some objective circumstances and after this lesson will lead a better life, not turns to something even more destructive.
Reply
:iconnouraii:
nouraii Featured By Owner Aug 15, 2014  Hobbyist Artist
Paypal stopped their account. Hopefully that will make them realize that what they're doing is just wrong and illegal.
Reply
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